Policies/Warranties
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Products branded as Pedal Force are warranted against any manufacturing defects in materials and/or workmanship for five (5) years for carbon frames when purchased as part of a complete, professionally assembled bicycle, and two (2) years for frames (when purchased individually), forks and seatposts. This warranty is expressly limited to the repair or replacement of a defective frame, fork or defective part and is the sole remedy of the warranty. This warranty is extended to the original owner and is not transferable and is subject to the following conditions and limitations.
Claims under this warranty must be made through www.pedalforce.com. Original proof of purchase is required together with the identification number of the part before a warranty claim may be processed.
The warranty does not cover structural or cosmetic damage arising from abuse or misuse including but not limited to damage caused by crashes or collisions, owner neglect, improper installation and/or assembly, improper maintenance, modifications, additions, changes to the original product, or other excessive, improper or abnormal conditions. Wear from normal use or environmental exposure is not covered by this warranty. Frame or bicycle noise problem is also not covered by this warranty. Any issue with frame alignment, geometrical tolerance or part specification must be reported to Pedal Force within thirty days of receipt of the item and before it is used. Pedal Force will refund or replace at its sole discretion any item or any portion of that item deemed defective under this warranty with the same or comparable model (due to product evolution).
All Pedal Force products are not intended for use in stunt riding, ramp jumping, acrobatics, or similar activities or with motors or power-driven vehicles. This warranty is VOID where the product has been used in any of these ways. The user assumes the risk of any personal injuries, damages to, or failures of the products, and any other losses including but not limited to any property damage if the product has been used in any such manner.
Pedal Force shall not be responsible for any injuries to any individual using our products. Nor does it assume any incidental or consequential damages as a result of the use of our products. This includes, but is not limited to: lost profits, lost savings, and incidental or consequential damages or injuries arising from the use of, or inability to use this product.
Pedal Force makes no representation on the suitability of any product for its intended use, or any other use. Consumers, and others, should rely on their own judgement.
This warranty gives the consumer specific legal rights, and those rights may vary from place to place. This warranty does not affect the statutory rights of the consumer.
All claims with the manufacturer should be processed through Pedal Force. Labor charges incurred from part changes, assembly, disassembly and freight are the responsibility of the owner. Any returned damaged frames not requested to be returned to customer will be properly disposed of after 90 days.
